Your 14-Day Right
Withdraw from a Purchase.
Use this form to cancel a purchase within your 14-day right of withdrawal under EU consumer law. It takes two steps: tell us what you're withdrawing from, then confirm.
Your right of withdrawal. You may withdraw from most purchases within 14 calendar days of receiving the goods (for magazine subscriptions, from receiving your first issue), without giving a reason. Some items are exempt — see our Refund Policy. You can also withdraw by email to info@phoenixtcg.eu.